Returns

You can return all items purchased in the Stillsegler online shop within two weeks without giving any reason - only if they are unused and in our original packaging (cut-to-size items and all special and custom-made items are obviously excluded from this). To meet the deadline, it is sufficient to send the goods on time. In order to be able to track the return, we ask you to keep the return shipment slip.

Please note that in case of a In the event of revocation, the delivered goods may only be used for the purpose of inspection. If the goods deteriorate due to further use, we reserve the right to demand compensation.

In case of incorrect delivery on our part, we will bear the costs of revocationWe will immediately refund any credit resulting from the return, unless you wish to use it for another order. Obligations to refund payments must be fulfilled within 10 days and will only be made in return for the return of the goods received by the customer. For us, the period begins upon receipt of the returned goods.

The return must be sent to:
Still sailors – VELA Handels GmbH & Co KG
Hofgraben 1
4801 Traunkirchen
Austria